Help with PE FTIR System 2000 Spectrum Upgrade 
Author Message
 Help with PE FTIR System 2000 Spectrum Upgrade

Recently I purchased a Spectrum GX/2000 upgrade (P/N L1100980),(Ver 5.0) for
my Perkin Elmer System 2000 FTIR along with the PCI Single T4 PCB Transputer card (P/N L1360664)and they were installed according to the included literature. The PC used is a
generic system with an Intel Celeron CPU 1.70GHz, 224MB RAM, a SiS650
Display Adapter. Bios is Award Medalion V 6.0 and 336MB of Virtual memory
has been automatically allocated.

Software installs without apparent problem, the PE card is recognised OK and
the proper PE driver is allocated to it....  windows hardware manager
reports it is working correctly.

Spectrum loads correctly and functions normally in all other repects than
communication with the Sys 2000. On Initiation of the instrument, the
Initialising Instrument window reports "Operation Failed"  and the Data
Collection v. 4.31 window reports "Cannot output because data received."

The PCI card and software failed to communicate correctly when installed on
a generic Pentium 3 PC running Windows 2000.The PCI card and software
operated and communicated correctly when installed on a service engineer's
Dell brand Pentium 4 PC running Windows 2000.

I cannot believe that the software is so particular as to run only on the
Dell chipset. If that is the case, the manual should advise accordingly, as
it does when warning of problems with DEC PC's and the S3 adapter problem.

Has anyone else had any difficulty with such an upgrade?  Any help appreciated.



Mon, 19 Sep 2005 18:55:07 GMT
 Help with PE FTIR System 2000 Spectrum Upgrade


Fri, 19 Jun 1992 00:00:00 GMT
 Help with PE FTIR System 2000 Spectrum Upgrade

Footnote:

Perkin Elmer seem to have resolved the issue by providing a patch to set the mempry allocations for the PC you are using so that the same allocations are available as are allocated by the Delll PC.  Just a little programming oversight,  hmmmm?  The usual service response "never seen that problem" from PE-USA  eventually panned out to "hey, everyone seems to be having a problem, we better fix it" from PE-UK.  AAArrrrggghh!

Jim Haig

  Recently I purchased a Spectrum GX/2000 upgrade (P/N L1100980),(Ver 5.0) for
  my Perkin Elmer System 2000 FTIR along with the PCI Single T4 PCB Transputer card (P/N L1360664)and they were installed according to the included literature. The PC used is a
  generic system with an Intel Celeron CPU 1.70GHz, 224MB RAM, a SiS650
  Display Adapter. Bios is Award Medalion V 6.0 and 336MB of Virtual memory
  has been automatically allocated.

  Software installs without apparent problem, the PE card is recognised OK and
  the proper PE driver is allocated to it....  windows hardware manager
  reports it is working correctly.

  Spectrum loads correctly and functions normally in all other repects than
  communication with the Sys 2000. On Initiation of the instrument, the
  Initialising Instrument window reports "Operation Failed"  and the Data
  Collection v. 4.31 window reports "Cannot output because data received."

  The PCI card and software failed to communicate correctly when installed on
  a generic Pentium 3 PC running Windows 2000.The PCI card and software
  operated and communicated correctly when installed on a service engineer's
  Dell brand Pentium 4 PC running Windows 2000.

  I cannot believe that the software is so particular as to run only on the
  Dell chipset. If that is the case, the manual should advise accordingly, as
  it does when warning of problems with DEC PC's and the S3 adapter problem.

  Has anyone else had any difficulty with such an upgrade?  Any help appreciated.



Sat, 01 Oct 2005 05:02:58 GMT
 
 [ 3 post ] 

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