anyone having trouble with easydental?pleasereply 
Author Message
 anyone having trouble with easydental?pleasereply

I am having alot of trouble with easydental and I am survaying to see
if anyone else is having trouble. please reply because if you are maybe we can
stand together and get some results instead of being put on hold.



Sat, 22 Apr 2000 03:00:00 GMT
 anyone having trouble with easydental?pleasereply

Quote:

> I am having alot of trouble with easydental and I am survaying to see
> if anyone else is having trouble. please reply because if you are maybe we can
> stand together and get some results instead of being put on hold.

Hi,
We have had EasyDental since 1986 when we first went to computers.  We
always had problems until we got to the 10.0 update.  We have not had
problems since.  Maybe they finally got the bugs out.  Do they have a
support web page?  Maybe we should suggest that with FAQ.  Right now
they are sending out the 11.0 with the claim that it is to fix the year
2000 problem.  According to my tech it is too soon to be thinking about
that, especially since they seem to have updates every year! (And don't
open that package unless your planning on buying it, which is how it
cost up almost 800.00 to update when we really werent planning to).
Linda


Sat, 22 Apr 2000 03:00:00 GMT
 anyone having trouble with easydental?pleasereply
Quote:


> > I am having alot of trouble with easydental and I am survaying to see
> > if anyone else is having trouble. please reply because if you are maybe we can
> > stand together and get some results instead of being put on hold.
> Hi,
> We have had EasyDental since 1986 when we first went to computers.  We
> always had problems until we got to the 10.0 update.  We have not had
> problems since.  Maybe they finally got the bugs out.  Do they have a
> support web page?  Maybe we should suggest that with FAQ.  Right now
> they are sending out the 11.0 with the claim that it is to fix the year
> 2000 problem.  According to my tech it is too soon to be thinking about
> that, especially since they seem to have updates every year! (And don't
> open that package unless your planning on buying it, which is how it
> cost up almost 800.00 to update when we really werent planning to).
> Linda



Sun, 23 Apr 2000 03:00:00 GMT
 anyone having trouble with easydental?pleasereply

Quote:

> I am having alot of trouble with easydental and I am survaying to see
> if anyone else is having trouble. please reply because if you are maybe we can
> stand together and get some results instead of being put on hold.

I
am having problems with the windows program----Its complete  junk


Sun, 23 Apr 2000 03:00:00 GMT
 anyone having trouble with easydental?pleasereply

<<We have had EasyDental since 1986 when we first went to computers.  We
always had problems until we got to the 10.0 update.  We have not had
problems since.  Maybe they finally got the bugs out. >>

I updated Easy Dental to 10.0 and immediately my electronic claims capability
 went on the fritz.  Hours of phone time with them and their "recommended"
 claims carrier got me nowhere, and now they're trying to collect their annual
 fee for a service I can't use!

Any suggestions for a tech or other carrier who could help me?


                                                            Eliot



Sat, 29 Apr 2000 03:00:00 GMT
 
 [ 5 post ] 

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