This Explains the Switch and Bait! 
Author Message
 This Explains the Switch and Bait!

I figured out why the dental office I went to needs to do switch and
bait to stay alive.  Besides the movie-star receptionists and near
museum quality decor, the doctor apparently sends a personal note to
each one of his patients (or at least each new patient)!!!  The first
time in my life I've gotten a card from a dentist.  Sheesh, no wonder
they have to convince patients to do inlays instead of composites - how
else would they survive, with that much overhead??

They also have a website....I s'pose that adds to the general
overhead....note to self - never go to a dentist who has a website...

Love, Lorrie



Mon, 12 Apr 2004 00:18:29 GMT
 This Explains the Switch and Bait!
Whoa!

Steve

Quote:

> I figured out why the dental office I went to needs to do switch and
> bait to stay alive.  Besides the movie-star receptionists and near
> museum quality decor, the doctor apparently sends a personal note to
> each one of his patients (or at least each new patient)!!!  The first
> time in my life I've gotten a card from a dentist.  Sheesh, no wonder
> they have to convince patients to do inlays instead of composites - how
> else would they survive, with that much overhead??

> They also have a website....I s'pose that adds to the general
> overhead....note to self - never go to a dentist who has a website...

> Love, Lorrie

--
Mark & Steven Bornfeld DDS
Brooklyn, NY
718-258-5001
http://www.dentaltwins.com


Mon, 12 Apr 2004 00:55:21 GMT
 This Explains the Switch and Bait!

Oops!  Sorry, I just noticed you guys have a website.  Okay, note to
self:  It's okay if they have a website but not if they also have
museum-quality decor, movie-star receptionists and hand-written
notes......or it's also okay if I suddenly become a millionaire and can
afford all inlays instead of composites...

Love, Lorrie


Quote:
>Whoa!

>Steve


>>I figured out why the dental office I went to needs to do switch and
>>bait to stay alive.  Besides the movie-star receptionists and near
>>museum quality decor, the doctor apparently sends a personal note to
>>each one of his patients (or at least each new patient)!!!  The first
>>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>>they have to convince patients to do inlays instead of composites - how
>>else would they survive, with that much overhead??

>>They also have a website....I s'pose that adds to the general
>>overhead....note to self - never go to a dentist who has a website...

>>Love, Lorrie

>--
>Mark & Steven Bornfeld DDS
>Brooklyn, NY
>718-258-5001
>http://www.dentaltwins.com



Mon, 12 Apr 2004 01:07:18 GMT
 This Explains the Switch and Bait!


Quote:

>--------------010607040706040309020902
>Content-Type: text/plain; charset=us-ascii; format=flowed
>Content-Transfer-Encoding: 7bit

>Oops!  Sorry, I just noticed you guys have a website.  Okay, note to
>self:  It's okay if they have a website but not if they also have
>museum-quality decor, movie-star receptionists and hand-written
>notes......or it's also okay if I suddenly become a millionaire and can
>afford all inlays instead of composites...

>Love, Lorrie


>>Whoa!

>>Steve

How about adverti{*filter*}ts on the grocery carts?

- Show quoted text -

Quote:


>>>I figured out why the dental office I went to needs to do switch and
>>>bait to stay alive.  Besides the movie-star receptionists and near
>>>museum quality decor, the doctor apparently sends a personal note to
>>>each one of his patients (or at least each new patient)!!!  The first
>>>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>>>they have to convince patients to do inlays instead of composites - how
>>>else would they survive, with that much overhead??

>>>They also have a website....I s'pose that adds to the general
>>>overhead....note to self - never go to a dentist who has a website...

>>>Love, Lorrie

>>--
>>Mark & Steven Bornfeld DDS
>>Brooklyn, NY
>>718-258-5001
>> http://www.***.com/

>--------------010607040706040309020902
>Content-Type: text/html; charset=us-ascii
>Content-Transfer-Encoding: 7bit

><html>
><head>
></head>
><body>
>Oops! &nbsp;Sorry, I just noticed you guys have a website. &nbsp;Okay, note to self:
>&nbsp;It's okay if they have a website but not if they also have museum-quality
>decor, movie-star receptionists and hand-written notes......or it's also
>okay if I suddenly become a millionaire and can afford all inlays instead
>of composites...<br>
><br>
>Love, Lorrie&nbsp; <br>
><br>



>  <blockquote type="cite">
>    <pre wrap="">I figured out why the dental office I went to needs to do switch and<br>bait to stay alive.  Besides the movie-star receptionists and near<br>museum quality decor, the doctor apparently sends a personal note to<br>each one of his patients (or at least each new patient)!!!  The first<br>time in my life I've gotten a card from a dentist.  Sheesh, no wonder<br>they have to convince patients to do inlays instead of composites - how<br>else would they survive, with that much overhead??<br><br>They also have a website....I s'pose that adds to the general<br>overhead....note to self - never go to a dentist who has a website...<br><br>Love, Lorrie<br></pre>
>    </blockquote>
>    <pre wrap=""><!----><br>--<br>Mark &amp; Steven Bornfeld DDS<br>Brooklyn, NY<br>718-258-5001<br><a class="moz-txt-link-freetext" href=" http://www.***.com/ "> http://www.***.com/ </a><br><br><br></pre>
>    </blockquote>
>    <br>
>    </body>
>    </html>

>--------------010607040706040309020902--



Mon, 12 Apr 2004 01:31:09 GMT
 This Explains the Switch and Bait!
    I don't think there's anything wrong with a handwritten note
either.  The little touches ARE important.  For instance, I think it's
mandatory to acknowledge a referral--whether a note, a card, or
flowers.  It's a cliche, but we really DO appreciate the confidence
shown.
    My fees are way too low anyway (;-)), but IMO the personal touch is
well worth paying a little more for.  I don't just mean the small
courtesies; I mean treating patients with concern and empathy, rather
than in a cookie-cutter approach.  I don't even have to ask to know that
the dentists who post here regularly treat with a personal touch.

Steve

Quote:

> Oops!  Sorry, I just noticed you guys have a website.  Okay, note to
> self:  It's okay if they have a website but not if they also have
> museum-quality decor, movie-star receptionists and hand-written
> notes......or it's also okay if I suddenly become a millionaire and
> can afford all inlays instead of composites...

> Love, Lorrie


>> Whoa!

>> Steve


>> > I figured out why the dental office I went to needs to do switch
>> > and
>> > bait to stay alive.  Besides the movie-star receptionists and near
>> > museum quality decor, the doctor apparently sends a personal note
>> > to
>> > each one of his patients (or at least each new patient)!!!  The
>> > first
>> > time in my life I've gotten a card from a dentist.  Sheesh, no
>> > wonder
>> > they have to convince patients to do inlays instead of composites -
>> > how
>> > else would they survive, with that much overhead??

>> > They also have a website....I s'pose that adds to the general
>> > overhead....note to self - never go to a dentist who has a
>> > website...

>> > Love, Lorrie

>> --
>> Mark & Steven Bornfeld DDS
>> Brooklyn, NY
>> 718-258-5001
>> http://www.dentaltwins.com

--
Mark & Steven Bornfeld DDS
Brooklyn, NY
718-258-5001
http://www.dentaltwins.com


Mon, 12 Apr 2004 02:08:43 GMT
 This Explains the Switch and Bait!

Quote:

>I figured out why the dental office I went to needs to do switch and
>bait to stay alive.  Besides the movie-star receptionists and near
>museum quality decor, the doctor apparently sends a personal note to
>each one of his patients (or at least each new patient)!!!  The first
>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>they have to convince patients to do inlays instead of composites - how
>else would they survive, with that much overhead??

>They also have a website....I s'pose that adds to the general
>overhead....note to self - never go to a dentist who has a website...

>Love, Lorrie

Food for thought,  Now I need to hire an ugly old battle-ax for that all
important first impression, throw out the furniture and put out metal
folding chairs and then make sure the cleaning crew leaves trash all over
the reception room each night (they're really inconsistent about that now-
usually only every other night).

Another note -dump the computers and go back to a pegboard system and an
illegible appointment book.

carabelli's consulting service



Mon, 12 Apr 2004 02:24:35 GMT
 This Explains the Switch and Bait!
Do I have to go out and buy paper charts and ink pens again???  Dental film
and processor?

--
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Stephen Mancuso, D.D.S.

Troy, Michigan  USA
+_+_+_+_+_+_+_+_+_+_+_+_+_+_+_+
This posting is intended for informational or conversational purposes only.
Always seek the opinion of a licensed dental professional before acting on
the advice or opinion expressed here.  Only a dentist who has examined you
in person can diagnose your problems and make decisions which will effect
your health.
......................


Quote:


> >I figured out why the dental office I went to needs to do switch and
> >bait to stay alive.  Besides the movie-star receptionists and near
> >museum quality decor, the doctor apparently sends a personal note to
> >each one of his patients (or at least each new patient)!!!  The first
> >time in my life I've gotten a card from a dentist.  Sheesh, no wonder
> >they have to convince patients to do inlays instead of composites - how
> >else would they survive, with that much overhead??

> >They also have a website....I s'pose that adds to the general
> >overhead....note to self - never go to a dentist who has a website...

> >Love, Lorrie

> cooking.net">food for thought,  Now I need to hire an ugly old battle-ax for that all
> important first impression, throw out the furniture and put out metal
> folding chairs and then make sure the cleaning crew leaves trash all over
> the reception room each night (they're really inconsistent about that now-
> usually only every other night).

> Another note -dump the computers and go back to a pegboard system and an
> illegible appointment book.

> carabelli's consulting service



Mon, 12 Apr 2004 03:44:19 GMT
 This Explains the Switch and Bait!


Quote:
> cooking.net">food for thought,  Now I need to hire an ugly old battle-ax for that all
> important first impression, throw out the furniture and put out metal
> folding chairs and then make sure the cleaning crew leaves trash all over
> the reception room each night (they're really inconsistent about that now-
> usually only every other night).

Don't forget the dog-eared five-year-old news magazines with the covers
missing!


Mon, 12 Apr 2004 03:48:28 GMT
 This Explains the Switch and Bait!

Quote:



>> cooking.net">food for thought,  Now I need to hire an ugly old battle-ax for that all
>> important first impression, throw out the furniture and put out metal
>> folding chairs and then make sure the cleaning crew leaves trash all over
>> the reception room each night (they're really inconsistent about that
now-
>> usually only every other night).

>Don't forget the dog-eared five-year-old news magazines with the covers
>missing!

We're considering starting a magazine rotation plan with the other offices
in our building.

carabelli



Mon, 12 Apr 2004 04:13:32 GMT
 This Explains the Switch and Bait!


Quote:
>I figured out why the dental office I went to needs to do switch and
>bait to stay alive.  Besides the movie-star receptionists and near
>museum quality decor, the doctor apparently sends a personal note to
>each one of his patients (or at least each new patient)!!!  The first
>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>they have to convince patients to do inlays instead of composites - how
>else would they survive, with that much overhead??

>They also have a website....I s'pose that adds to the general
>overhead....note to self - never go to a dentist who has a website...

>Love, Lorrie

Lorrie,

Have you posted an introduction to readers of smd as to your interests
in dentistry?  I was offline for a relatively short period of time and
it's possible that I missed seeing it.  If you haven't provided smd
with such a thing, would you mind doing so?  

As for me, my main interests are related to discussions concerning the
temporomandibular joint/s and the collection of maladies associated
with jaw function.  I do not work in the dental profession.

Sabra Broock



Mon, 12 Apr 2004 04:42:12 GMT
 This Explains the Switch and Bait!

Hi, Sabra!

I'm not a dental professional either, just a patient with really awful
teeth.  I think my main interest in dentistry came about as a result of
running into dentists lately who use switch-and-bait or cherry-picking
routines - who try to tell me I MUST buy a 10-tooth bridge (to replace
the two six-tooth bridges that broke, each within one year of being
installed) instead of allowing me to go to a partial denture (cheaper,
less money for the dentist) and who refuse to treat me unless I give in
and buy the bridge.  Or who insist that I buy an inlay when a composite
filling would do fine.  

I have a general interest in dentistry as a result of having had so many
procedures done to me, but I think my main interest is in trying to find
out whether or not these bait-and-switch techniques are as common as I
have read they are (a book I read recently was very dour about the
dental profession, and was written by dentists) or if I have just been
unlucky as of late.  

Love, Lorrie  

Quote:



>>I figured out why the dental office I went to needs to do switch and
>>bait to stay alive.  Besides the movie-star receptionists and near
>>museum quality decor, the doctor apparently sends a personal note to
>>each one of his patients (or at least each new patient)!!!  The first
>>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>>they have to convince patients to do inlays instead of composites - how
>>else would they survive, with that much overhead??

>>They also have a website....I s'pose that adds to the general
>>overhead....note to self - never go to a dentist who has a website...

>>Love, Lorrie

>Lorrie,

>Have you posted an introduction to readers of smd as to your interests
>in dentistry?  I was offline for a relatively short period of time and
>it's possible that I missed seeing it.  If you haven't provided smd
>with such a thing, would you mind doing so?  

>As for me, my main interests are related to discussions concerning the
>temporomandibular joint/s and the collection of maladies associated
>with jaw function.  I do not work in the dental profession.

>Sabra Broock



Mon, 12 Apr 2004 05:02:01 GMT
 This Explains the Switch and Bait!

I don't mind paying a little bit more, but not several thousand dollars
worth of more....a handwritten note just isn't worth that much to me, LOL!
Love, Lorrie


Quote:
>    I don't think there's anything wrong with a handwritten note
>either.  The little touches ARE important.  For instance, I think it's
>mandatory to acknowledge a referral--whether a note, a card, or
>flowers.  It's a cliche, but we really DO appreciate the confidence
>shown.
>    My fees are way too low anyway (;-)), but IMO the personal touch is
>well worth paying a little more for.  I don't just mean the small
>courtesies; I mean treating patients with concern and empathy, rather
>than in a cookie-cutter approach.  I don't even have to ask to know that
>the dentists who post here regularly treat with a personal touch.

>Steve


>>Oops!  Sorry, I just noticed you guys have a website.  Okay, note to
>>self:  It's okay if they have a website but not if they also have
>>museum-quality decor, movie-star receptionists and hand-written
>>notes......or it's also okay if I suddenly become a millionaire and
>>can afford all inlays instead of composites...

>>Love, Lorrie


>>>Whoa!

>>>Steve


>>>>I figured out why the dental office I went to needs to do switch
>>>>and
>>>>bait to stay alive.  Besides the movie-star receptionists and near
>>>>museum quality decor, the doctor apparently sends a personal note
>>>>to
>>>>each one of his patients (or at least each new patient)!!!  The
>>>>first
>>>>time in my life I've gotten a card from a dentist.  Sheesh, no
>>>>wonder
>>>>they have to convince patients to do inlays instead of composites -
>>>>how
>>>>else would they survive, with that much overhead??

>>>>They also have a website....I s'pose that adds to the general
>>>>overhead....note to self - never go to a dentist who has a
>>>>website...

>>>>Love, Lorrie

>>>--
>>>Mark & Steven Bornfeld DDS
>>>Brooklyn, NY
>>>718-258-5001
>>>http://www.dentaltwins.com

>--
>Mark & Steven Bornfeld DDS
>Brooklyn, NY
>718-258-5001
>http://www.dentaltwins.com



Mon, 12 Apr 2004 03:42:33 GMT
 This Explains the Switch and Bait!

LOL!  I just mean, I have to search really hard to find the places where
dentists actually fill cavities instead of insisting on all caps or
inlays, where a dentist will do a partial instead of insisting on a
bridge.  And those places, I think, are probably not going to be the
spiffiest places...

Love, Lorrie

Quote:


>>I figured out why the dental office I went to needs to do switch and
>>bait to stay alive.  Besides the movie-star receptionists and near
>>museum quality decor, the doctor apparently sends a personal note to
>>each one of his patients (or at least each new patient)!!!  The first
>>time in my life I've gotten a card from a dentist.  Sheesh, no wonder
>>they have to convince patients to do inlays instead of composites - how
>>else would they survive, with that much overhead??

>>They also have a website....I s'pose that adds to the general
>>overhead....note to self - never go to a dentist who has a website...

>>Love, Lorrie

>Food for thought,  Now I need to hire an ugly old battle-ax for that all
>important first impression, throw out the furniture and put out metal
>folding chairs and then make sure the cleaning crew leaves trash all over
>the reception room each night (they're really inconsistent about that now-
>usually only every other night).

>Another note -dump the computers and go back to a pegboard system and an
>illegible appointment book.

>carabelli's consulting service



Mon, 12 Apr 2004 03:44:14 GMT
 This Explains the Switch and Bait!
Newsgroups: sci.med.dentistry

Subject: Re: This Explains the Switch and Bait!
Date: Wed, 24 Oct 2001 19:42:33 GMT

I don't mind paying a little bit more, but not
several thousand dollars worth of more....
a handwritten note just isn't worth that
much to me, LOL!

Love, Lorrie

REPLY:

You could auction it at eBay when the receptionist hits the big time!

--
Posted from [63.214.214.86] by way of oe45.pav1.hotmail.com [64.4.30.17]
via Mailgate.ORG Server - http://www.Mailgate.ORG



Mon, 12 Apr 2004 06:11:47 GMT
 This Explains the Switch and Bait!
Newsgroups: sci.med.dentistry

Subject: Re: This Explains the Switch and Bait!
Date: Wed, 24 Oct 2001 15:44:19 -0400
Organization: Msen, Inc.

Do I have to go out and buy paper charts and ink pens again???  Dental film
and processor?

REPLY:

Goose quill pens are in vogue.

--
Posted from [63.214.214.86] by way of oe16.pav1.hotmail.com [64.4.30.120]
via Mailgate.ORG Server - http://www.Mailgate.ORG



Mon, 12 Apr 2004 06:13:12 GMT
 
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