This Explains the Switch and Bait!
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Lorri #1 / 18
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 This Explains the Switch and Bait!
I figured out why the dental office I went to needs to do switch and bait to stay alive. Besides the movie-star receptionists and near museum quality decor, the doctor apparently sends a personal note to each one of his patients (or at least each new patient)!!! The first time in my life I've gotten a card from a dentist. Sheesh, no wonder they have to convince patients to do inlays instead of composites - how else would they survive, with that much overhead?? They also have a website....I s'pose that adds to the general overhead....note to self - never go to a dentist who has a website... Love, Lorrie
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Mon, 12 Apr 2004 00:18:29 GMT |
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Mark & Steven Bornfeld DD #2 / 18
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 This Explains the Switch and Bait!
Whoa! Steve Quote:
> I figured out why the dental office I went to needs to do switch and > bait to stay alive. Besides the movie-star receptionists and near > museum quality decor, the doctor apparently sends a personal note to > each one of his patients (or at least each new patient)!!! The first > time in my life I've gotten a card from a dentist. Sheesh, no wonder > they have to convince patients to do inlays instead of composites - how > else would they survive, with that much overhead?? > They also have a website....I s'pose that adds to the general > overhead....note to self - never go to a dentist who has a website... > Love, Lorrie
-- Mark & Steven Bornfeld DDS Brooklyn, NY 718-258-5001 http://www.dentaltwins.com
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Mon, 12 Apr 2004 00:55:21 GMT |
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Lorri #3 / 18
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 This Explains the Switch and Bait!
Oops! Sorry, I just noticed you guys have a website. Okay, note to self: It's okay if they have a website but not if they also have museum-quality decor, movie-star receptionists and hand-written notes......or it's also okay if I suddenly become a millionaire and can afford all inlays instead of composites... Love, Lorrie
Quote: >Whoa! >Steve
>>I figured out why the dental office I went to needs to do switch and >>bait to stay alive. Besides the movie-star receptionists and near >>museum quality decor, the doctor apparently sends a personal note to >>each one of his patients (or at least each new patient)!!! The first >>time in my life I've gotten a card from a dentist. Sheesh, no wonder >>they have to convince patients to do inlays instead of composites - how >>else would they survive, with that much overhead?? >>They also have a website....I s'pose that adds to the general >>overhead....note to self - never go to a dentist who has a website... >>Love, Lorrie >-- >Mark & Steven Bornfeld DDS >Brooklyn, NY >718-258-5001 >http://www.dentaltwins.com
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Mon, 12 Apr 2004 01:07:18 GMT |
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Sabra Broo #4 / 18
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 This Explains the Switch and Bait!
Quote: >--------------010607040706040309020902 >Content-Type: text/plain; charset=us-ascii; format=flowed >Content-Transfer-Encoding: 7bit >Oops! Sorry, I just noticed you guys have a website. Okay, note to >self: It's okay if they have a website but not if they also have >museum-quality decor, movie-star receptionists and hand-written >notes......or it's also okay if I suddenly become a millionaire and can >afford all inlays instead of composites... >Love, Lorrie
>>Whoa! >>Steve
How about adverti{*filter*}ts on the grocery carts? Quote:
>>>I figured out why the dental office I went to needs to do switch and >>>bait to stay alive. Besides the movie-star receptionists and near >>>museum quality decor, the doctor apparently sends a personal note to >>>each one of his patients (or at least each new patient)!!! The first >>>time in my life I've gotten a card from a dentist. Sheesh, no wonder >>>they have to convince patients to do inlays instead of composites - how >>>else would they survive, with that much overhead?? >>>They also have a website....I s'pose that adds to the general >>>overhead....note to self - never go to a dentist who has a website... >>>Love, Lorrie >>-- >>Mark & Steven Bornfeld DDS >>Brooklyn, NY >>718-258-5001 >> http://www.***.com/ >--------------010607040706040309020902 >Content-Type: text/html; charset=us-ascii >Content-Transfer-Encoding: 7bit ><html> ><head> ></head> ><body> >Oops! Sorry, I just noticed you guys have a website. Okay, note to self: > It's okay if they have a website but not if they also have museum-quality >decor, movie-star receptionists and hand-written notes......or it's also >okay if I suddenly become a millionaire and can afford all inlays instead >of composites...<br> ><br> >Love, Lorrie <br> ><br>
> <blockquote type="cite"> > <pre wrap="">I figured out why the dental office I went to needs to do switch and<br>bait to stay alive. Besides the movie-star receptionists and near<br>museum quality decor, the doctor apparently sends a personal note to<br>each one of his patients (or at least each new patient)!!! The first<br>time in my life I've gotten a card from a dentist. Sheesh, no wonder<br>they have to convince patients to do inlays instead of composites - how<br>else would they survive, with that much overhead??<br><br>They also have a website....I s'pose that adds to the general<br>overhead....note to self - never go to a dentist who has a website...<br><br>Love, Lorrie<br></pre> > </blockquote> > <pre wrap=""><!----><br>--<br>Mark & Steven Bornfeld DDS<br>Brooklyn, NY<br>718-258-5001<br><a class="moz-txt-link-freetext" href=" http://www.***.com/ "> http://www.***.com/ </a><br><br><br></pre> > </blockquote> > <br> > </body> > </html> >--------------010607040706040309020902--
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Mon, 12 Apr 2004 01:31:09 GMT |
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Mark & Steven Bornfeld DD #5 / 18
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 This Explains the Switch and Bait!
I don't think there's anything wrong with a handwritten note either. The little touches ARE important. For instance, I think it's mandatory to acknowledge a referral--whether a note, a card, or flowers. It's a cliche, but we really DO appreciate the confidence shown. My fees are way too low anyway (;-)), but IMO the personal touch is well worth paying a little more for. I don't just mean the small courtesies; I mean treating patients with concern and empathy, rather than in a cookie-cutter approach. I don't even have to ask to know that the dentists who post here regularly treat with a personal touch. Steve Quote:
> Oops! Sorry, I just noticed you guys have a website. Okay, note to > self: It's okay if they have a website but not if they also have > museum-quality decor, movie-star receptionists and hand-written > notes......or it's also okay if I suddenly become a millionaire and > can afford all inlays instead of composites... > Love, Lorrie
>> Whoa! >> Steve
>> > I figured out why the dental office I went to needs to do switch >> > and >> > bait to stay alive. Besides the movie-star receptionists and near >> > museum quality decor, the doctor apparently sends a personal note >> > to >> > each one of his patients (or at least each new patient)!!! The >> > first >> > time in my life I've gotten a card from a dentist. Sheesh, no >> > wonder >> > they have to convince patients to do inlays instead of composites - >> > how >> > else would they survive, with that much overhead?? >> > They also have a website....I s'pose that adds to the general >> > overhead....note to self - never go to a dentist who has a >> > website... >> > Love, Lorrie >> -- >> Mark & Steven Bornfeld DDS >> Brooklyn, NY >> 718-258-5001 >> http://www.dentaltwins.com
-- Mark & Steven Bornfeld DDS Brooklyn, NY 718-258-5001 http://www.dentaltwins.com
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Mon, 12 Apr 2004 02:08:43 GMT |
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carabell #6 / 18
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 This Explains the Switch and Bait!
Quote:
>I figured out why the dental office I went to needs to do switch and >bait to stay alive. Besides the movie-star receptionists and near >museum quality decor, the doctor apparently sends a personal note to >each one of his patients (or at least each new patient)!!! The first >time in my life I've gotten a card from a dentist. Sheesh, no wonder >they have to convince patients to do inlays instead of composites - how >else would they survive, with that much overhead?? >They also have a website....I s'pose that adds to the general >overhead....note to self - never go to a dentist who has a website... >Love, Lorrie
Food for thought, Now I need to hire an ugly old battle-ax for that all important first impression, throw out the furniture and put out metal folding chairs and then make sure the cleaning crew leaves trash all over the reception room each night (they're really inconsistent about that now- usually only every other night). Another note -dump the computers and go back to a pegboard system and an illegible appointment book. carabelli's consulting service
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Mon, 12 Apr 2004 02:24:35 GMT |
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Dr. Stev #7 / 18
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 This Explains the Switch and Bait!
Do I have to go out and buy paper charts and ink pens again??? Dental film and processor? -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Stephen Mancuso, D.D.S.
Troy, Michigan USA +_+_+_+_+_+_+_+_+_+_+_+_+_+_+_+ This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will effect your health. ......................
Quote:
> >I figured out why the dental office I went to needs to do switch and > >bait to stay alive. Besides the movie-star receptionists and near > >museum quality decor, the doctor apparently sends a personal note to > >each one of his patients (or at least each new patient)!!! The first > >time in my life I've gotten a card from a dentist. Sheesh, no wonder > >they have to convince patients to do inlays instead of composites - how > >else would they survive, with that much overhead?? > >They also have a website....I s'pose that adds to the general > >overhead....note to self - never go to a dentist who has a website... > >Love, Lorrie > cooking.net">food for thought, Now I need to hire an ugly old battle-ax for that all > important first impression, throw out the furniture and put out metal > folding chairs and then make sure the cleaning crew leaves trash all over > the reception room each night (they're really inconsistent about that now- > usually only every other night). > Another note -dump the computers and go back to a pegboard system and an > illegible appointment book. > carabelli's consulting service
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Mon, 12 Apr 2004 03:44:19 GMT |
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Vaughn Simo #8 / 18
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 This Explains the Switch and Bait!
Quote: > cooking.net">food for thought, Now I need to hire an ugly old battle-ax for that all > important first impression, throw out the furniture and put out metal > folding chairs and then make sure the cleaning crew leaves trash all over > the reception room each night (they're really inconsistent about that now- > usually only every other night). Don't forget the dog-eared five-year-old news magazines with the covers missing!
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Mon, 12 Apr 2004 03:48:28 GMT |
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carabell #9 / 18
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 This Explains the Switch and Bait!
Quote:
>> cooking.net">food for thought, Now I need to hire an ugly old battle-ax for that all >> important first impression, throw out the furniture and put out metal >> folding chairs and then make sure the cleaning crew leaves trash all over >> the reception room each night (they're really inconsistent about that now- >> usually only every other night). >Don't forget the dog-eared five-year-old news magazines with the covers >missing!
We're considering starting a magazine rotation plan with the other offices in our building. carabelli
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Mon, 12 Apr 2004 04:13:32 GMT |
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Sabra Broo #10 / 18
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 This Explains the Switch and Bait!
Quote: >I figured out why the dental office I went to needs to do switch and >bait to stay alive. Besides the movie-star receptionists and near >museum quality decor, the doctor apparently sends a personal note to >each one of his patients (or at least each new patient)!!! The first >time in my life I've gotten a card from a dentist. Sheesh, no wonder >they have to convince patients to do inlays instead of composites - how >else would they survive, with that much overhead?? >They also have a website....I s'pose that adds to the general >overhead....note to self - never go to a dentist who has a website... >Love, Lorrie
Lorrie, Have you posted an introduction to readers of smd as to your interests in dentistry? I was offline for a relatively short period of time and it's possible that I missed seeing it. If you haven't provided smd with such a thing, would you mind doing so? As for me, my main interests are related to discussions concerning the temporomandibular joint/s and the collection of maladies associated with jaw function. I do not work in the dental profession. Sabra Broock
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Mon, 12 Apr 2004 04:42:12 GMT |
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Lorri #11 / 18
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 This Explains the Switch and Bait!
Hi, Sabra! I'm not a dental professional either, just a patient with really awful teeth. I think my main interest in dentistry came about as a result of running into dentists lately who use switch-and-bait or cherry-picking routines - who try to tell me I MUST buy a 10-tooth bridge (to replace the two six-tooth bridges that broke, each within one year of being installed) instead of allowing me to go to a partial denture (cheaper, less money for the dentist) and who refuse to treat me unless I give in and buy the bridge. Or who insist that I buy an inlay when a composite filling would do fine. I have a general interest in dentistry as a result of having had so many procedures done to me, but I think my main interest is in trying to find out whether or not these bait-and-switch techniques are as common as I have read they are (a book I read recently was very dour about the dental profession, and was written by dentists) or if I have just been unlucky as of late. Love, Lorrie Quote:
>>I figured out why the dental office I went to needs to do switch and >>bait to stay alive. Besides the movie-star receptionists and near >>museum quality decor, the doctor apparently sends a personal note to >>each one of his patients (or at least each new patient)!!! The first >>time in my life I've gotten a card from a dentist. Sheesh, no wonder >>they have to convince patients to do inlays instead of composites - how >>else would they survive, with that much overhead?? >>They also have a website....I s'pose that adds to the general >>overhead....note to self - never go to a dentist who has a website... >>Love, Lorrie >Lorrie, >Have you posted an introduction to readers of smd as to your interests >in dentistry? I was offline for a relatively short period of time and >it's possible that I missed seeing it. If you haven't provided smd >with such a thing, would you mind doing so? >As for me, my main interests are related to discussions concerning the >temporomandibular joint/s and the collection of maladies associated >with jaw function. I do not work in the dental profession. >Sabra Broock
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Mon, 12 Apr 2004 05:02:01 GMT |
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Lorri #12 / 18
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 This Explains the Switch and Bait!
I don't mind paying a little bit more, but not several thousand dollars worth of more....a handwritten note just isn't worth that much to me, LOL! Love, Lorrie
Quote: > I don't think there's anything wrong with a handwritten note >either. The little touches ARE important. For instance, I think it's >mandatory to acknowledge a referral--whether a note, a card, or >flowers. It's a cliche, but we really DO appreciate the confidence >shown. > My fees are way too low anyway (;-)), but IMO the personal touch is >well worth paying a little more for. I don't just mean the small >courtesies; I mean treating patients with concern and empathy, rather >than in a cookie-cutter approach. I don't even have to ask to know that >the dentists who post here regularly treat with a personal touch. >Steve
>>Oops! Sorry, I just noticed you guys have a website. Okay, note to >>self: It's okay if they have a website but not if they also have >>museum-quality decor, movie-star receptionists and hand-written >>notes......or it's also okay if I suddenly become a millionaire and >>can afford all inlays instead of composites... >>Love, Lorrie
>>>Whoa! >>>Steve
>>>>I figured out why the dental office I went to needs to do switch >>>>and >>>>bait to stay alive. Besides the movie-star receptionists and near >>>>museum quality decor, the doctor apparently sends a personal note >>>>to >>>>each one of his patients (or at least each new patient)!!! The >>>>first >>>>time in my life I've gotten a card from a dentist. Sheesh, no >>>>wonder >>>>they have to convince patients to do inlays instead of composites - >>>>how >>>>else would they survive, with that much overhead?? >>>>They also have a website....I s'pose that adds to the general >>>>overhead....note to self - never go to a dentist who has a >>>>website... >>>>Love, Lorrie >>>-- >>>Mark & Steven Bornfeld DDS >>>Brooklyn, NY >>>718-258-5001 >>>http://www.dentaltwins.com >-- >Mark & Steven Bornfeld DDS >Brooklyn, NY >718-258-5001 >http://www.dentaltwins.com
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Mon, 12 Apr 2004 03:42:33 GMT |
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Lorri #13 / 18
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 This Explains the Switch and Bait!
LOL! I just mean, I have to search really hard to find the places where dentists actually fill cavities instead of insisting on all caps or inlays, where a dentist will do a partial instead of insisting on a bridge. And those places, I think, are probably not going to be the spiffiest places... Love, Lorrie Quote:
>>I figured out why the dental office I went to needs to do switch and >>bait to stay alive. Besides the movie-star receptionists and near >>museum quality decor, the doctor apparently sends a personal note to >>each one of his patients (or at least each new patient)!!! The first >>time in my life I've gotten a card from a dentist. Sheesh, no wonder >>they have to convince patients to do inlays instead of composites - how >>else would they survive, with that much overhead?? >>They also have a website....I s'pose that adds to the general >>overhead....note to self - never go to a dentist who has a website... >>Love, Lorrie >Food for thought, Now I need to hire an ugly old battle-ax for that all >important first impression, throw out the furniture and put out metal >folding chairs and then make sure the cleaning crew leaves trash all over >the reception room each night (they're really inconsistent about that now- >usually only every other night). >Another note -dump the computers and go back to a pegboard system and an >illegible appointment book. >carabelli's consulting service
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Mon, 12 Apr 2004 03:44:14 GMT |
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Joel M. Eiche #14 / 18
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 This Explains the Switch and Bait!
Newsgroups: sci.med.dentistry
Subject: Re: This Explains the Switch and Bait! Date: Wed, 24 Oct 2001 19:42:33 GMT I don't mind paying a little bit more, but not several thousand dollars worth of more.... a handwritten note just isn't worth that much to me, LOL! Love, Lorrie REPLY: You could auction it at eBay when the receptionist hits the big time! -- Posted from [63.214.214.86] by way of oe45.pav1.hotmail.com [64.4.30.17] via Mailgate.ORG Server - http://www.Mailgate.ORG
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Mon, 12 Apr 2004 06:11:47 GMT |
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Joel M. Eiche #15 / 18
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 This Explains the Switch and Bait!
Newsgroups: sci.med.dentistry
Subject: Re: This Explains the Switch and Bait! Date: Wed, 24 Oct 2001 15:44:19 -0400 Organization: Msen, Inc. Do I have to go out and buy paper charts and ink pens again??? Dental film and processor? REPLY: Goose quill pens are in vogue. -- Posted from [63.214.214.86] by way of oe16.pav1.hotmail.com [64.4.30.120] via Mailgate.ORG Server - http://www.Mailgate.ORG
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Mon, 12 Apr 2004 06:13:12 GMT |
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