True HMO Stories 
Author Message
 True HMO Stories

New York Now ( http://www.***.com/ ) would like
to hear about your experiences and concerns with HMOs. New York State
Governor George Pataki recently standardized what HMOs must offer. Now
that many packages cover the same scope of benefits, patients are hard
pressed to intelligently assess their alternatives.

Please take a moment to contribute to our "True HMO Stories" bulletin
board.

Gene Liebel
http://www.***.com/



Sat, 08 May 1999 03:00:00 GMT
 True HMO Stories

Quote:

>New York Now (http://nynow.com/news/features/hmo/index.html) would like

 to hear about your experiences and concerns with HMOs. New York State
Quote:
>Please take a moment to contribute to our "True HMO Stories" bulletin

 board.

     Obviously, what is wanted is anecdotes where HMO's are found
wanting.  It seems that no one asks for anecdotes about where the
alternative (fee for service, independent physicians and hospitals)
is found wanting, or for where an HMO has done a very good job for
its clients.
    How can one judge the effectiveness and desirablility if only
bad stories are presented?



Thu, 13 May 1999 03:00:00 GMT
 True HMO Stories

So let's turn it around to true HMO stories about how better care was
provided than the alternative fee for excessive service system.


Quote:


> >New York Now (http://nynow.com/news/features/hmo/index.html) would like
>  to hear about your experiences and concerns with HMOs. New York State
> >Please take a moment to contribute to our "True HMO Stories" bulletin
>  board.

>      Obviously, what is wanted is anecdotes where HMO's are found
> wanting.  It seems that no one asks for anecdotes about where the
> alternative (fee for service, independent physicians and hospitals)
> is found wanting, or for where an HMO has done a very good job for
> its clients.
>     How can one judge the effectiveness and desirablility if only
> bad stories are presented?



Fri, 14 May 1999 03:00:00 GMT
 True HMO Stories

Quote:

>So let's turn it around to true HMO stories about how better care was
>provided than the alternative fee for excessive service system.

Sure!  I'll step up to the plate on this one.

A patient is in the hospital on a second admission with an infected
foot, but the problem is now under control.  He has been non-compliant
with his follow-up care and with taking his antibiotics.  

On discharge, the HMO case manager asks for a home nursing visit to
evaluate his resources and ability to care for himself, but the
hospital discharge planner says "no".  She reported that the staff
nurses caring for the patient didn't feel it was necessary, so she was
not going to pursue or arrange it.

The case manager circumvents the hospital systems and makes the
arrangements, anyway.  The home health nurse finds that the patient
lives in a house with no heat, running water, family, etc.  He is
transferred to a SNF for the course of his treatment.

Larry



Sun, 16 May 1999 03:00:00 GMT
 True HMO Stories

Quote:

> A patient is in the hospital on a second admission with an infected
> foot, but the problem is now under control.  He has been non-compliant
> with his follow-up care and with taking his antibiotics.

> On discharge, the HMO case manager asks for a home nursing visit to
> evaluate his resources and ability to care for himself, but the
> hospital discharge planner says "no".  She reported that the staff
> nurses caring for the patient didn't feel it was necessary, so she was
> not going to pursue or arrange it.

> The case manager circumvents the hospital systems and makes the
> arrangements, anyway.  The home health nurse finds that the patient
> lives in a house with no heat, running water, family, etc.  He is
> transferred to a SNF for the course of his treatment.

So how does a guy who lives in a place with no heat, water, etc. afford an HMO?

--
Carey Gregory, EMT-I
Captain, EMS Division
Canton (CT) Fire & EMS



Thu, 20 May 1999 03:00:00 GMT
 True HMO Stories

Quote:


>> A patient is in the hospital on a second admission with an infected
>> foot, but the problem is now under control.  He has been non-compliant
>> with his follow-up care and with taking his antibiotics.

>> On discharge, the HMO case manager asks for a home nursing visit to
>> evaluate his resources and ability to care for himself, but the
>> hospital discharge planner says "no".  She reported that the staff
>> nurses caring for the patient didn't feel it was necessary, so she was
>> not going to pursue or arrange it.

>> The case manager circumvents the hospital systems and makes the
>> arrangements, anyway.  The home health nurse finds that the patient
>> lives in a house with no heat, running water, family, etc.  He is
>> transferred to a SNF for the course of his treatment.

>So how does a guy who lives in a place with no heat, water, etc. afford an HMO?
>So how does a guy who lives in a place with no heat, water, etc. afford an HMO?

Evidently he has a job, if not these other amenities.  From my
conversations with the case manager (a friend of mine), my sense is
that this is his choice and not because he can't afford them.  This
was supported by my wife's cousin, who is a nurse on this man's unit
and knew him as a patient.  

While I wasn't personally involved in his care, I had a unique
opportunity to hear both the HMO's and the hospital's perspectives
from people with first-hand knowledge and whom I trust.  

I know it's hard to establish 'proof' of things operating the way they
should, as it's expected that they should do so.  To offer the
suggestion that things may not have gone so well absent an HMO (or any
other entity) is virtually impossible to support.  

It's easy to point out the planes that crash...



Fri, 21 May 1999 03:00:00 GMT
 
 [ 6 post ] 

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